Increase your monthly credits and impact, and start accessing advanced features.
At any time you can upgrade, downgrade or cancel your plan.
To modify your plan, log in on your corresponding account, open your user menu, and go to ´Pledge´. Click in step 1 on ´edit´, and a bar will appear where you can adjust the strength of your Climate Subscription.
Click continue, confirm the Project & Species package by clicking on ´continue´, and proceed to the checkout page.
When you edit a plan, the payment is not immediately processed. The changes are saved and will take effect on the 1st of the month, with your next payment.
Tip: Upgrade or just add credits?
If you need more credits than the amount of your monthly plan, remember that adding extra credits to your account is very easy and can be done at any time. You don't need to Upgrade just for this.
However, if this becomes frequent, it may become cheaper and more convenient to Upgrade your plan.
Cancel your climate subscription
This is always a sad moment yet we respect your decision and hope you will continue planting trees with us using another plan or coming back in the future.
Please reach out to your Forest Success Manager or our Customer Support to request your deactivation of the subscription.
INTERNAL PRODUCT
- Add 2 screenshots
- Previous note at the end of the page: ¨The changes will be effective immediately (even if you are in the middle of the month). You will benefit from your additional features and extra credits as soon as you complete the checkout.¨
I would call it Upgrade even if it allows to downgrade. It sets the tone, which is important. Confirm how they do it in a few other platforms.
Case study upgrade:
A user has a Standard at 20€ and upgrades to a Premium 100€ on day 4.
-> He will be charged 80€ immediately (the difference) and will receive the credits and additional features immediately.
Case study downgrade:
A user has a Premium at 100€ and downgrades to a Standard at 20€ on day 4.
-> He will owe 0€ so won't be charged. He will conserve any credit he has (100€). He won't be refunded of any credit. He will maintain the Premium features.