Managing your billing information and VAT
All you need to know about managing billing information, VAT rules, and managing single or multiple forests
This article discusses the following;
- How to edit or add your billing information
- Tax number / VAT number: What to enter
- Managing multiple billing accounts
✏️How to edit or add your billing information
As company forest owner (sponsor), you can update your billing details at any time before or after making a payment:
🔹 Option 1: During your first tree planting (payment)
When you're making your first sponsorship payment:
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Proceed to checkout.
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You’ll be prompted to enter your billing information.
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Complete the form with your company or personal billing data.
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Make sure all required fields are filled (see below).
🔹 Option 2: From your account settings
If you've already created an account:
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Log in to your Tree-Nation account.
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Go to Billing Information in the billing and payment section of your settings.
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Click Edit Billing Details.
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Save your updated information.
🧾 Required fields for B2B sponsors:
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Company name and address (including country and zip code)
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Ensure that the address entered matches your company’s official billing address.
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Value-Added Tax (VAT) number - for non-EU countries, please see below for more info.
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Review our VAT application rules at the end of this article to determine whether you will be subject to VAT.
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Enter your VAT number so it can be included in your invoices.
Important notes:
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If your company operates in multiple locations with different VAT numbers, contact us to request our Mother Forest tool.
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For European companies with an intra-community VAT number, ensure it is entered before making payments to avoid VAT charges.
- Providing accurate billing details ensures your invoices are valid for accounting and tax purposes.
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Billing Email - Not required
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If you'd like your account department to receive invoices and payment reminders, enter their email address in the billing details.
Once you’ve entered all the required information, click Save to complete the process.
🌍 Tax number / VAT number: What to enter
The Tax Number field is mandatory for EU-based companies. This is often referred to as a VAT Number, especially in Europe, but it may vary by country.
Here’s what to enter based on your country:
Country | What to Enter in the "Tax Number" Field |
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European Union (EU) | VAT Number (e.g., DE123456789) |
United States | EIN – Employer Identification Number |
Canada | BN – Business Number or GST/HST Number |
Australia | ABN – Australian Business Number |
New Zealand | IRD Number |
Singapore | UEN – Unique Entity Number |
India | GSTIN – Goods and Services Tax ID Number |
UAE | TRN – Tax Registration Number |
Hong Kong | BRN – Business Registration Number |
Notes on VAT numbers
Add your VAT number in the format: [Country Code][VAT Number] (e.g., ESB1234567 for Spain).
Verify your VAT number via the European Commission’s VAT Information Exchange System.
Save your VAT number in your account details, regardless of its status (valid or invalid intra-community).
ℹ️ Note for non EU-based companies: Please enter your "tax number" in this field.
If you don’t have a business tax ID (e.g. sole proprietors or freelancers), you can enter your ID number, example DNI (Spain or BSN (Dutch), or leave the field blank if allowed.
🌐VAT rules table
Your location |
Citizens |
Companies without intra-community VAT number |
Companies with intra-community VAT number |
---|---|---|---|
|
|
21% VAT charge (except for Canarias, Ceuta, and Melilla-based businesses) |
21% VAT charge (except for Canarias, Ceuta, and Melilla-based businesses) |
European Union |
21% |
21% VAT charge |
No VAT |
United Kingdom |
21% |
No VAT |
No VAT |
All other countries |
21% |
No VAT |
No VAT |
🗂️Managing multiple billing accounts
For multinational companies wishing to have a unified forest with separate local billing accounts, follow these steps:
Initial setup
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Create one forest per country branch. For example, if your company operates in France, Spain, and Germany:
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Register three separate company accounts (one per country) using different email addresses.
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Create an additional global forest to represent all branches combined.
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Personalize each local forest with the appropriate billing information.
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Inform your Forest Success Manager about the multiple forests. They will ensure your global forest displays the sum of all trees purchased by each local forest.
Ongoing process
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Make credit purchases directly within the appropriate local forest.
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If paying by bank transfer, specify which local forest the payment is intended for.
The result
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Local forests will display trees planted in their respective regions.
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Invoices will be specific to each local subsidiary.
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The global forest will showcase all trees combined.
If you have any questions or special requests, please contact us for assistance.
Need assistance?
If you’re unsure whether your sponsorship will incur a VAT charge, contact us via our support chat or by email at support@tree-nation.com