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Following up on my trees and gifts
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Help Center
Following up on my trees and gifts
About Tree-Nation
The science
The science of Climate Change
The science of Trees
The science of CO2
The projects
Methodology
Choosing my project
Follow my trees
CO2 certification
Citizen onboarding
Getting started
Services for Citizens
Plant for a special occasion
Offsetting my CO2 emissions
Companies onboarding
Getting started
Services for companies
Plant for a special occasion
Offsetting my CO2 emissions
Communicate
Case Studies
Advanced services
Pricing
Project Holders onboarding
Planting Project Owners
Create my Reforestation Project on Tree-Nation
Become an affiliate project
Project reviews
Following up on my trees and gifts
Follow up my trees
Manage my gifts
Certificates
Ambassadors
Become a Tree-Nation Ambassador
Spread the word!
Content material I can use
Widgets to add to my website
Press Room
Account and payment settings
General
My account settings
Emails
Payments
Gifts
Receipt / Invoices
Technical files
Net Zero Products
Prestashop
Shopify
WooCommerce
Magento
BigCommerce
Eventbrite
Survey Monkey
API
Technical problems
Non-boring questions
Pricing
Net Zero Website service
Following up on my trees and gifts
Discover how can you keep track of the trees you've planted
Follow up my trees
How can I follow the progress of my trees?
How does my forest update section work?
How can I visualize the impact of my planted trees?
When will my tree be planted?
Once I sponsor some trees, what happens next?
See more
Manage my gifts
What will my friends/clients receive when I offer them a tree?
How can I be sure that the recipient collected my trees?
Why do we offer to customize trees?
When gifting a tree, does the tree then grow in my forest, the recipient's or both?
Can I edit a tree-gift after sending it?
How can I turn off the email reminders that my clients receive when they haven’t collected the tree yet?
Is there a way to resend the tree-gift email to the recipient?
See more
Certificates
Where can I find my tree certificate?
Can I change the language of the certificate?
