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Following up on your trees and gifts
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Follow up on your trees
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Help Center
Following up on your trees and gifts
About Tree-Nation
The science
The science of Trees
The science of CO2
The projects
Methodology
Choosing your project
Follow my trees
CO2 certification
Citizen onboarding
Getting started
Services for Citizens
Plant for a special occasion
Offsetting your CO2 emissions
Companies onboarding
Getting started
Services for companies
Plant for a special occasion
Offsetting your CO2 emissions
Communicate
Advanced services
Pricing
Projects onboarding
Create Project Page
Following up on your trees and gifts
Follow up on your trees
Manage your gifts
Certificates
Ambassadors
Become a Tree-Nation Ambassador
Spread the word!
Content material you can use
Widgets to add to your website
Account and payment settings
General
My account settings
Emails
Payments
Gifts
Receipt / Invoices
Technical files
Prestashop
Shopify
WooCommerce
Magento
BigCommerce
Eventbrite
Survey Monkey
API
Technical problems
Non-boring questions
Pricing
Offset Website service
Following up on your trees and gifts
Discover how can you keep track of the trees you've planted
Follow up on your trees
How can I follow the progress of my trees?
How does my forest update section work?
How can I visualize the impact of my trees planted?
When will my tree be planted?
Once I sponsor some trees, what happens next?
See more
Manage your gifts
What will my friends/clients receive when I offer them a tree?
How can I be sure that the recipient collected my trees?
Why do we offer to customize trees?
When gifting a tree does the tree then grow in my forest, the recipients or both?
Can I edit a tree-gift after sending it?
How can I turn off the email reminders that my clients receive when they haven’t collected the tree yet?
Is there a way to resend the tree-gift email to the recipient?
See more
Certificates
Where can I find my tree certificate?
Can I change the language of the certificate?
