- Help Center
- Following up on my trees and gifts
- Manage my gifts
Project Holders onboarding
Following up on my trees and gifts
Account and payment settings
Is there a way to resend the Tree-Gift email to the recipient?
You realized you sent a tree-gift to someone with the wrong email? We will show you in this FAQ how to send the tree-gift again.
For now, we do not offer the option to resend the email through our own system. However, you still can easily retrieve the tree-gift URL and send yourself a standard email with the link to the gift recipient.
Let's see how to do this:
Go to "My contributions" section of your profile and scroll down to the offered tree section. Here you'll be able to see if a tree has already been collected. A not-yet-collected tree will display this orange bar with the name of the recipient:
Click on the orange bar to discover the options:
Here you can copy the tree-gift URL (option 1) and email the recipient with this URL.
You can also use the "Codes and Certificates" link to retrieve many trees-gift URLs at once.
It will show you the URLs for the trees displayed on the screen. Make sure to first click on "Show more trees" to display a long list of trees.