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Help Center
Account and payment settings
About Tree-Nation
The science
The science of Climate Change
The science of Trees
The science of CO2
The projects
Methodology
Choosing my project
Follow my trees
CO2 certification
Citizen onboarding
Getting started
Services for Citizens
Plant for a special occasion
Offsetting my CO2 emissions
Companies onboarding
Getting started
Services for companies
Plant for a special occasion
Offsetting my CO2 emissions
Communicate
Case Studies
Advanced services
Pricing
Project Holders onboarding
Planting Project Owners
Create my Reforestation Project on Tree-Nation
Become an affiliate project
Project reviews
Project Questions
Following up on my trees and gifts
Follow up my trees
Manage my gifts
Certificates
Ambassadors
Become a Tree-Nation Ambassador
Spread the word!
Content material I can use
Widgets to add to my website
Press Room
Account and payment settings
General
My account settings
Emails
Payments
Gifts
Receipts / Invoices
Technical files
Net Zero Product
BigCommerce
Eventbrite
Magento
Microsoft | Power Automate
monday.com
Prestashop
Shopify
Survey Monkey
WooCommerce
IOT (Internet Of Trees)
Technical problems
Non-boring questions
Pricing
Gifts
Net Zero Website service
Account and payment settings
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Do I have to register on Tree-Nation to plant a tree?
My account settings
How can I edit my forest profile?
Which languages are supported in Tree-Nation?
How do I manage my account privacy?
How can I modify my login email/name and account settings?
I lost my password, what can I do?
How to deactivate my account
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Emails
What does the Tree-Gift email look like?
How we handle data protection (GDPR)
Payments
Why do we recommend you to credit your account?
Can I pay via a bank transfer or Paypal?
Can I pay in a currency other than euro?
Where can I update credit card information?
Are my contributions tax deductible?
How do I cancel a subscription?
What are my payment options? (for Net Zero Product & IOT)
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Gifts
Language settings for my Tree-Gifts
Can I make my Tree-Gift messages private?
Accept my Tree-Gifts to be collected by companies
Gift Wrapper images settings (for companies)
Receipts / Invoices
Where can I find my receipts / invoices?
How can I edit my billing details?
For companies - Will my invoices include VAT?
Can I get invoices directed to my local subsidiaries while planting in a global forest?