Help Center
English
Deutsch
Español
Français
Italiano
Nederlands
Português - Brasil
Go to Tree-Nation
Deutsch
Español
Français
Italiano
Nederlands
Português - Brasil
Account and payment settings
About Tree-Nation
The science
The science of Climate Change
The science of Trees
The science of CO2
The projects
Methodology
Choosing my project
Follow my trees
CO2 certification
Citizen onboarding
Getting started
Services for Citizens
Plant for a special occasion
Offsetting my CO2 emissions
Companies onboarding
Getting started
Services for companies
Plant for a special occasion
Offsetting my CO2 emissions
Communicate
Case Studies
Advanced services
Pricing
Project Holders onboarding
Planting Project Owners
Create my Reforestation Project on Tree-Nation
Become an affiliate project
Project reviews
Following up on my trees and gifts
Follow up my trees
Manage my gifts
Certificates
Ambassadors
Become a Tree-Nation Ambassador
Spread the word!
Content material I can use
Widgets to add to my website
Press Room
Account and payment settings
General
My account settings
Emails
Payments
Gifts
Receipt / Invoices
Technical files
Offset Products
Prestashop
Shopify
WooCommerce
Magento
BigCommerce
Eventbrite
Survey Monkey
API
Technical problems
Non-boring questions
Pricing
Offset Website service
Back to home
Help Center
Account and payment settings
About Tree-Nation
The science
The science of Climate Change
The science of Trees
The science of CO2
The projects
Methodology
Choosing my project
Follow my trees
CO2 certification
Citizen onboarding
Getting started
Services for Citizens
Plant for a special occasion
Offsetting my CO2 emissions
Companies onboarding
Getting started
Services for companies
Plant for a special occasion
Offsetting my CO2 emissions
Communicate
Case Studies
Advanced services
Pricing
Project Holders onboarding
Planting Project Owners
Create my Reforestation Project on Tree-Nation
Become an affiliate project
Project reviews
Following up on my trees and gifts
Follow up my trees
Manage my gifts
Certificates
Ambassadors
Become a Tree-Nation Ambassador
Spread the word!
Content material I can use
Widgets to add to my website
Press Room
Account and payment settings
General
My account settings
Emails
Payments
Gifts
Receipt / Invoices
Technical files
Offset Products
Prestashop
Shopify
WooCommerce
Magento
BigCommerce
Eventbrite
Survey Monkey
API
Technical problems
Non-boring questions
Pricing
Offset Website service
Account and payment settings
Discover all the settings you can do to your account
General
Do I have to register on Tree-Nation to plant a tree?
My account settings
How can I edit my forest profile?
Which languages are supported in Tree-Nation
How do I manage my account privacy?
How can I modify my login email/name and account settings?
I lost my password, what can I do?
How to deactivate my account?
See more
Emails
What does the gift email look like?
How we handle data protection (GDPR)
Payments
Why do we recommend you to credit your account?
Can I pay via a bank transfer or Paypal?
Can I pay in a currency other than Euro?
Where can I update credit card information?
Do I get discounts if I plant a large quantity?
Are my donations tax deductible?
How do I cancel a subscription?
What are your payment options (for Offset Products & API)
See more
Gifts
Language settings for my Tree-Gifts
Can I make my Tree-Gift messages private?
Accept my Tree-Gifts to be collected by companies
Gift Wrapper images settings (for companies)
Receipt / Invoices
For companies - Will my invoices include VAT?
Where can I find my receipts/invoices?
How can I edit my billing details?
Can I get invoices directed to my local subsidiaries while planting in a global forest?
