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Help Center
Account and payment settings
About Tree-Nation
The science
The science of Trees
The science of CO2
The projects
Methodology
Choosing your project
Follow my trees
CO2 certification
Citizen onboarding
Getting started
Services for Citizens
Plant for a special occasion
Offsetting your CO2 emissions
Companies onboarding
Getting started
Services for companies
Plant for a special occasion
Offsetting your CO2 emissions
Communicate
Advanced services
Pricing
Projects onboarding
Create Project Page
Following up on your trees and gifts
Follow up on your trees
Manage your gifts
Certificates
Ambassadors
Become a Tree-Nation Ambassador
Spread the word!
Content material you can use
Widgets to add to your website
Account and payment settings
General
My account settings
Emails
Payments
Gifts
Receipt / Invoices
Technical files
Prestashop
Shopify
WooCommerce
Magento
BigCommerce
Eventbrite
Survey Monkey
API
Technical problems
Non-boring questions
Pricing
Offset Website service
Account and payment settings
Discover all the settings you can do to your account
General
Do I have to register on Tree-Nation to plant a tree?
My account settings
How can I edit my forest profile?
Which languages are supported in Tree-Nation
How do I manage my account privacy?
How can I modify my login email/name and account settings?
I lost my password, what can I do?
How to deactivate my account?
See more
Emails
What does the gift email look like?
Payments
What are your payment options (for Offset Products & API)
Why do we recommend that you credit your account?
Can I pay via a bank transfer or Paypal?
Can I pay in another currency than Euro?
Where can I update my bank card details?
Do I get discounts if I plant a large quantity?
Are my donations tax deductible?
How do I cancel a subscription?
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Gifts
Accept your tree-gifts to be collected by companies
Language settings for your tree-gifts
Can I make my tree gift messages private?
Receipt / Invoices
For companies - Will my invoices include VAT?
Where can I find my receipts/invoices?
How can I edit my billing details?
Can we get invoices directed to our local subsidiaries while planting in a global forest?